Terms
- Shipping Policy
All items are shipped from Ireland via An Post. Upon dispatch, you should expect the item to arrive within 2-5 working days. The average production, packing, and shipping of majority of item(s) may take up to 3-8 working days.
Once your order is confirmed, we are no longer able to alter the delivery address under any circumstances.
- Untracked Shipping Policy
Please note that our untracked shipping option does not include a tracking number. While we strive to ensure that all packages are delivered safely and on time, we cannot be held responsible for any packages that go missing during transit. By choosing untracked shipping, you acknowledge and accept this risk. For greater peace of mind, we recommend selecting a tracked shipping option at checkout.
Thank you for your understanding and cooperation.
- Refunds
We currently do not accept refunds. All sales are final, so make sure to select the correct size and input the correct shipping & billing address. If, for some reason, you input the wrong shipping address and the package is returned to me, you must pay for the new shipping label to be sent to your revised shipping address.
If, for some unknown reason you receive a defective or damaged item (meaning holes, scratches, rips, or unintentional stains), please email [email protected] with your order number and picture(s) of the defects & damages within 1 day of receiving the item so we can assess how to proceed with the situation.